FAQs

What is your return policy?

Our return policy is eligible for store credit only. Items MUST be returned within 5 business days of delivery. Out The Box will not accept any returns after 5 business days. Once item (s) have been received, a credit will be sent via e-mail.

*Please note, original shipping fees are non-refundable. Return shipping costs, are the customers responsibility.

What payment methods do you accept?

We accept Visa, Mastercard, Discover, AMEX, Paypal and Apple Pay.

Do you ship to PO Boxes?

Not at this time.

What happens if I forget to use the discount code?

Once your order has been placed we are unable to manually add the discount.

How long after I place my order, will it ship?

Orders begin processing within 48 hours after transaction approval. Shipping takes approximately 5-7 business days. All orders placed on Friday after 12:00pm CST, will be processed the following Monday.